Accessibility
Accessibility for all
At Affinity Devon, we strive to create a welcoming and inclusive experience for everyone, regardless of abilities or disabilities. We believe that shopping should be an enjoyable and accessible experience for all, and we are committed to making our website and physical space as accessible as possible.
Affinity Devon has been awarded Gold in the Accessible & Inclusive Tourism category at the prestigious 2024-25 Devon Tourism Awards. Affinity Devon's commitment to creating an inclusive and welcoming shopping environment for all visitors was recognised by the judges and we are truly honoured to have received this accolade.
We are constantly learning and working to improve our accessibility. We welcome your feedback and suggestions on how we can further enhance your experience.
Click here to access the full Accessibility Guide for Affinity Devon - AccessAble.co.uk
Here are just a few ways we make your visit effortless:
Shops All On One Level
No stairs or escalators to navigate, just smooth sailing from store to store.
Blue Badge Parking
Dedicated disabled parking bays conveniently located close to our entrances.
Free Wheelchair Hire
Complimentary wheelchair hire to make your shopping trip a breeze.
Sensory 'borrow' Bags
Available to use during your visit to make shopping more comfortable, for those who can find centres stressful.
Sunflower Lanyard
A discreet way of letting others know that you have an invisible disability. Lanyards can be collected from the Centre Management Office
Visual Accessibility Guide
We have developed a visual and sensory shopping guide to support individuals with autism spectrum conditions, sensory and additional needs and their parents/carers, during their visit to the Centre. VIEW HERE.
Accessible Restrooms
Spacious and well-equipped restrooms in our toilet block.
Clear Signage
Easy-to-read signs with large fonts and contrasting colours to help you find your way.
Dog Friendly
All assistance dogs are welcome at Affinity Devon! We also welcome well-behaved dogs on leads in designated places.
Wide Aisles and Corridors
Plenty of space to move around freely, whether you're using a mobility aid or simply browsing with bags.
Seating Areas
There are numerous well-spaced seating areas throughout the shopping centre for those who need to rest or take a break.
Dementia Friends
All of our Centre Management Team have been trained to understand issues that face people living with Dementia. We are happy to assist in any way we can during your visit.
Additional Services
Accessible Taxis
The following taxi firms are located near Affinity Devon and provide wheelchair mobility vehicles:
- Number 6: 01237 666666
- Silverline Cabs: 01237 722044
- Rayners Taxi: 07718 482803
Changing Places Facility
Affinity Devon does not currently have a dedicated Changing Places facility on-site. Atlantic Racquet Centre is located less than 1 mile from the centre, and they have a Changing Places Facility available for members of the public to use even if they are not intending to use the facilities at the centre.
Shopmobility
If you need to hire a wheelchair or mobility scooter, AM Care Mobility is located less than 1 mile away from Affinity Devon. They have several robust models available for hire for multiple days, or even weeks, depending on your requirements.
Affinity Devon has recently acquired a Mobility Scooter, which will be available to hire for visits to the centre soon.
We're listed on Euans Guide and welcome your feedback.
You can view our Website Accessibility Statement HERE.
